PRIVACY POLICY

Welcome to the website JEWELPIN [dot] Com. The website and all its affairs are solely in concern with VALENTINE SILVER (A Partnership Firm, Incorporated under the partnership act 1932). M/S VALENTINE SILVER and/ or its affiliates or concerns, (JEWELPIN [dot] Com, Partners, we, us and our) respect your privacy and protection & security of your Personal Information is one of our top priorities. This online Privacy Policy discloses our information practices for the Website JEWELPIN [dot] Com and its subscriber / membership based services ("Services") including the type of information being collected, method of such information collection and use of such information.

By accessing or using this Website you express your consent in favor of every act, which is done by JEWELPIN [dot] Com, for the purpose of data collection, use of such data, and the protection of the collected data base. Before sharing the information available on this website with you, we need some collective information about you if you do not provide the information JEWELPIN [dot] Com requires, JEWELPIN [dot] Com may not be able to provide all of its services to you.

Two types of users can use this website, the first are those who only want to visit the limited access of gallery contents; the second are those ‘authorized’ by us to purchase something from the website. Authorization will be depend upon the process of sale and purchase of website. Both types of users are obliged to accept this privacy policy and they shall follow the same.

At the time of each sale or purchase, we collect some personal information of the user, without which the said sale or purchase cannot be executed. "Personal information" is information that is related to the person who uses this website and that information will be in the form of “personal information” given when shopping through this website. Personal information will not contain information that will be given to this website in addition to using any other than buying or selling goods and personal information will only be the information through which we can identify those who use this website.

VALENTINE SILVER will be responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with its privacy standards as well as any applicable national laws of India. VALENTINE SILVER may transfer the data to other persons as described in this privacy policy.

The safety and maintenance of personal information related to the user using this website is done in the supervision of VALENTINE SILVER and the collection and security of those information is done with the help of a third party server and we are not responsible of any act of the said third party server. If required we will not be able to share the particular information of the said third party server.

INFORMATION THAT CAN BE COLLECTED:

VALENTINE SILVER may collect and store any information that you may provide on our website. Whenever you interact with our website, we collect general information related to your computer system besides your IP address. Please keep in mind that the IP address is not a source of your confidential information, it contains only your location and traffic related basic information. With this help, we know that the people using our website are human or with the help of an automated process, the traffic is being transferred to our website.

Please note, that we will only have personal information about you if you are willing to provide it. If you are going to buy something from this website then the Personal Information you provide should be accurate. Based on the information you provided, you can create an account on our website and place an order to buy any goods. In case of any changes about your personal information, you should change the same on your online account.

The details required may include your name, email address, delivery address, telephone number, membership account information, birthdate preferences, time zones, reviews, comment lists, searches, billing information and payment information.

CONSENT FORM THE USER:

Before submission of personal information on the Website, you would be asked to give your consent on the website to use your personal information by “VALENTINE SILVER”.

The consent given to use the personal information can be withdrawn by you at any time. We need to have the above information to create an account on our web site. You can delete your personal information at any time by deleting the said account, as a result of that your membership and subscription will be deleted permanently. At the time of sign in or login the user shall agree to our policy and the same has to be accepted by the check button.

CONDITIONS TO BE AN ACCOUNT HOLDER ON THIS WEBSITE:

The Services are not intended for users under the age of 18, unless permitted under applicable local laws of user’s Nation (“Permissible Age”). We do not knowingly collect personal information from users or markets and do not even use any information that encourages people to visit our website.

If in any case you have made an assessment to use our website while hiding your actual information and used our website then it will fall under the category of misuse of our website and we will not be liable for any consequences which will arise after using this website with unwanted or illegal information. In this situation we will delete your account permanently and cancel the orders given by you. Therefore, we are not responsible for the business dealings with incorrect information.

According to the law of the user's country, if there are some facts which are legal that are not in our information, then you can mail us at sales@jewelpin.com immediately. After the verification of all facts we will make the final decision.

INFORMATION PROVIDED THROUGH LOGIN KIT:

We may collect and store your user ID (Only Email Address) associated with any social media account (such as your Facebook or Gmail account) that you use to sign into our website or connect with or use with the Services. If you login via our login kit which is provided by Gmail or Facebook on our website, then we only store information which Facebook or Gmail permits us.

Before Sign in, Please see your social media provider's privacy policy and help center for more information about how they share information when you choose to connect your account.

USES OF COLLECTED INFORMATION BY US:

VALENTINE SILVER does not allow any unauthorized persons or organization to use any information that VALENTINE SILVER may collect from you through this website. VALENTINE SILVER uses the personal information collected from you and about you for a variety of purposes, including to:

  1. To create a login ID for your personal account at our website.
  2. To connect with you for appropriate communication and queries.
  3. To fulfill any order made by you and to communicate with you when required.
  4. To contact you about our newsletter bulletin and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website. If you no longer wish to receive messages of this nature, please contact us and send an email to let us know at sales@jewelpin.com. Alternatively, you may unsubscribe by clicking on the option at the bottom of any of the emails you receive.
  5. To inform you about special schemes and offers.
  6. To collect visitors’ data, region wise.
  7. To collect data related to sale and inventory of goods.
  8. To use and tally with the actual information which is provided by your nation as a public information.
  9. To respond to summons, court orders or other legal process, your personal information may be disclosed pursuant to such summons, court order or legal process, which may be without notice to you.
  10. To enhance the functionality and improve the quality of our services, and to personalize your experience while using our services. We also use this information to comply with our legal obligations.
  11. To administer our services in the context of technical problems.
  12. To enable us to show you advertisement those are relevant to you.
  13. Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  14. Notify you about changes to our services.
  15. For any other purpose with your consent.

REQUIREMENT OF YOUR PERSONAL INFORMATION:

Unless expressly mentioned in this privacy policy, we will never release your personal information details to any outside company for mailing or marketing purposes. We may disclose personal information that we collect or you provide, as described in this privacy policy, in the following ways:

  1. Upon placing an order, some of your personal information will be passed on to courier companies and payment gateway partner. We have a non-disclosure agreement with this third party. The payment gateways are certified by all the major card issuers to hold details securely.
  2. May share collective information with our concerning advertiser for the purpose to show you some advertisement according to your interest.
  3. In case of merger or amalgamation we will send you the amended policy regarding the uses of your personal information.
  4. To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.
  5. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of VALENTINE SILVER, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  6. In any other circumstances where we have your consent.
  7. We strongly believe that, the information which has been provided by you is absolutely correct but in case the said information are incorrect, we will delete your account including the entire details, without any prior notice.
  8. We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfill an order, we will delete your personal information on request by you.

EUROPEAN PRIVACY/DATA PROTECTION RIGHTS 2018:

Under EU General Data Protection Regulation (GDPR) 2018, EU residents have the following rights:

To know the purpose to process the Personal Information, status of Personal Information processed or access the Personal Information that is processed or rectified the Personal Information or Restrict the processing of the Personal Information or Data portability of the Personal Information provided on the Website or to have opt-out option from processing the Personal Information on the basis of legitimate grounds.

The abovementioned rights can be exercised by EU residents by contacting at sales@jewelpin.com

TRAFFIC TRANSFER POLICY:

This Website may contain links, which may lead you to other Websites. Please note that once you leave our Website you will be subjected to the privacy policy of the other website and this Privacy Policy will no longer apply.

FRAUDULENT TRANSACTIONS:

VALENTINE SILVER reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the site fraudulently. VALENTINE SILVER reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

CHANGE OF PRIVACY POLICY:

VALENTINE SILVER reserves the right, in our discretion to change, modify, add or delete portions of the Terms and Conditions of this Privacy Policy at any time. Your continued use of Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

GRIEVANCE/DATA PROTECTION OFFICER:

For the purpose lodging any complaint regarding the Personal Information, you may contact following grievance/data protection officer:

VALENTINE SILVER:

Phone: +919829153333
Email: arjun@jewelpin.com